Terms & Conditions

Sandbergwallpaper.com sell wallpaper, wallpaper samples and accessories for private and commercial use. Rolls of wallpaper can only be purchased and delivered from the website to customers living in the United Kingdom. In all other countries, we sell our wallpapers strictly through our distributors and resellers. Wallpaper samples and accessories are shipped globally from Sandbergwallpaper.com. By using our website and/or purchasing a product from the website, you agree to and are bound by the terms and conditions of sale below.

This website is owned and operated by:

Sandberg Wallpaper

Mariedalsgatan 7

503 38 Borås

Sweden

 

Customer service opening hours:

Mon-Thur 09.00 – 16.00 (GMT +1)

Friday: 09.00-15.00

Phone: +46 (0)321 – 531660

Email: sales@sandbergwallpaper.com

www.sandbergwallpaper.com

 

VAT No: SE556168-1486

 

Orders and ordering

You must be at least 18 or over to shop from Sandbergwallpaper.com. If you are not 18 years old, you need your parent or legal guardian’s approval before submitting your purchase.

Once you have completed your purchase we will send you an order confirmation to the email address that you have provided. Your order confirmation includes a summary of the products that you have purchased, price breakdown, invoice- and delivery address and the type of delivery you have chosen.

Please don’t hesitate to get in touch with us if you have any questions regarding your order. You can reach us on sales@sandbergwallpaper.com or call +46 (0)321 – 531660.

We don’t save your personal details for anything other than completing your order. You have the right to request all information stored about you. For more information regarding your personal information, please read our privacy policy here.

Delivery information

As long as the product is in stock, we will normally ship your order within 24 hours. Once your order has been shipped, we will attempt to deliver your order within 5 working days (within the EU) and 10 to the rest of the world. Our international orders are shipped with UPS directly to your door. UPS will keep you updated with a tracking number and delivery times.

You have the right to cancel your order should it be more than 21 working days delayed. Please contact us regarding delayed shipments so that we can help you as soon as possible. Read more about returns and reclamations here. Delays caused by you not being present to receive the shipment is out of our control and not subject to a refund.

N.B Orders made during weekends and holidays (bank holidays/red days) are processed the following working day.

Prices

All prices at sandbergwallpaper.com are in GBP Pounds Sterling or Euro depending of your location. Please be aware that if you shop from outside the EU, your order might be subject to custom charges. For details regarding this please contact your local customs authorities.

We may update our prices at any time. Despite our best effort, a small number of our products might be mispriced from time to time. If this happens we will not be obliged to supply the products at the incorrect price. We will contact you and ask you whether you wish to continue with the order at the correct price. We will either cancel your order and refund the price you have paid. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.

Payment

You can place your order with any major credit card (Visa or Mastercard) or choose to pay with PayPal. Choose your payment method in checkout.

We use the payment gate PayPal that allows you to check out with your credit or debit card. PayPal will apply 3D Secure/verified by Visa which is a global security standard that we use for your security. All transactions are protected by SSL-encryption. This mean that nobody other than yourself will be able to access your card details.

Wallpaper colours

Product imagery can vary from the finished product and we can’t guarantee that the image matches the exact colour of the wallpaper. Colours on imagery can also vary between different electronic devices such as mac, pc, tablets and mobiles. We recommend you ordering a sample of your wallpaper before purchasing several rolls. We may, if needed, change the product description and imagery from time to time and will do so without given notice.

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